# CRM-System

Awarded · Tender

**This opportunity has been awarded. Its page stays for reference.**

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## At a glance

Berlin Partner für Wirtschaft und Technologie GmbH is procuring Software implementation services (CPV 72263000) in Berlin (DE300). It has been awarded. The notice states an estimated value of €2,100,000 excl. VAT. Procedure type: Open.

### From the notice

Beschaffung und Implementierung eines neuen CRM-Systems

## Key facts

- Status: Awarded
- Deadline: No deadline in the notice
- Published value: €2,100,000 excl. VAT
- Buyer: [Berlin Partner für Wirtschaft und Technologie GmbH](https://inteliwert.com/company/org_Y0PPS97YGAS5B3DM9F9WQPC4Z4/berlin-partner-fuer-wirtschaft-und-technologie-gmbh), Berlin, DE
- Place of performance: Berlin (DE300)
- Main CPV: Software implementation services (CPV 72263000)
- Procedure: Open
- Lots: 1
- First published: 2 November 2026, 09:27 (UTC+01:00)

Source: [Official notice](https://oeffentlichevergabe.de/ui/de/notices/52f47949-8fc1-44b6-b5c7-43b2c66f0b71). Each fact is from the official notice, last checked 4 November 2026, 12:10 (UTC+01:00).

Fact sheet: [Inteliwert fact sheet: CRM-System — Berlin Partner für Wirtschaft und Technologie GmbH. A product of Bandpey GmbH.](https://inteliwert.com/cards/opp_4FJ6H6YHJBHXNW1D6451W5WMEJ/ntv_H98Q3FTC39SBC5ZGX4GT4TFF4W/en-sheet.png) (PNG, 1600 × 900)

## Lots (1)

### Lot LOT-0001: CRM-System

Es besteht Bedarf an der Beschaffung eines neuen, zeitgemäßen CRM-Systems, um ein flexibles, datenbasiertes Arbeiten im Kundenmanagement zu ermöglichen. Die CRM-Lösung soll die Datenwertschöpfung und die analytischen Kompetenzen der Organisation stärken und die Erreichung und Dokumentation von KPIs mit optimierten Workflows effizienter unterstützen. Ziel dieser Ausschreibung ist es, ein neues CRM-System bei Berlin Partner für Wirtschaft und Technologie GmbH zu etablieren, dass die digitale Transformation der Organisation unterstützt.

- CPV: Software implementation services (CPV 72263000), Software package and information systems (CPV 48000000), Networking, Internet and intranet software package (CPV 48200000), Customer Relation Management software package (CPV 48445000), Software supply services (CPV 72268000)
- Place: Berlin (DE300)

## Timeline

- 2 November 2026, 09:27 (UTC+01:00): Award notice, Notice, version 01 (Contract or concession award notice – standard regime), [Official notice](https://oeffentlichevergabe.de/ui/de/notices/52f47949-8fc1-44b6-b5c7-43b2c66f0b71)
- 2 November 2026, 09:27 (UTC+01:00): Award notice, Notice, version 01 (Contract or concession award notice – standard regime), [Official notice](https://ted.europa.eu/de/notice/-/detail/762661-2026)
- 1 November 2026: Award. Winner: BSI Business Systems Integration AG; Award value: €1,372,716 excl. VAT; Tenders received: 5

## Classification

- CPV codes: Software implementation services (CPV 72263000); Software package and information systems (CPV 48000000); Networking, Internet and intranet software package (CPV 48200000); Customer Relation Management software package (CPV 48445000); Software supply services (CPV 72268000)
- NUTS regions: Berlin (DE300)
- Other parties in the notice: BSI Business Systems Integration AG (Tenderer); BSI Business Systems Integration AG (Winner)

## Official documents

No documents found in the indexed notice.

## Questions and answers

### Who is the buyer?

Berlin Partner für Wirtschaft und Technologie GmbH, Berlin, DE.

### What is being procured (CPV)?

Software implementation services (CPV 72263000), Software package and information systems (CPV 48000000), Networking, Internet and intranet software package (CPV 48200000), Customer Relation Management software package (CPV 48445000) and Software supply services (CPV 72268000).

### Where is the work performed (NUTS)?

Berlin (DE300).

### What is the estimated value?

The notice states an estimated value of €2,100,000 excl. VAT.

### Is it divided into lots?

No, the notice names a single lot.

### Which procedure is used?

Open.

### How do I submit a bid?

On the official notice or the portal it names. Inteliwert does not submit bids. [Official notice](https://oeffentlichevergabe.de/ui/de/notices/52f47949-8fc1-44b6-b5c7-43b2c66f0b71)

### Am I eligible?

Inteliwert does not judge eligibility. The selection criteria are in the official notice. [Official notice](https://oeffentlichevergabe.de/ui/de/notices/52f47949-8fc1-44b6-b5c7-43b2c66f0b71)

## Source

- Publisher: Bekanntmachungsservice
- Licence: [CC0 1.0](https://creativecommons.org/publicdomain/zero/1.0/)
- Official notice: [https://oeffentlichevergabe.de/ui/de/notices/52f47949-8fc1-44b6-b5c7-43b2c66f0b71](https://oeffentlichevergabe.de/ui/de/notices/52f47949-8fc1-44b6-b5c7-43b2c66f0b71)
- Last checked: 4 November 2026, 12:10 (UTC+01:00)

The official notice is authoritative. Inteliwert shows what the notice states and links to it.

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Page: https://inteliwert.com/tender/opp_4FJ6H6YHJBHXNW1D6451W5WMEJ/crm-system

Inteliwert is a product of Bandpey GmbH, an international data and AI software company in Munich, Germany, founded and led by Roozbeh Bandpey. Bandpey's products: Facthory, Emolysis, Copolly and Inteliwert.

Inteliwert on LinkedIn: https://www.linkedin.com/company/intelliwert, GitHub: https://github.com/inteliwertai.
