ITSM Tool
At a glance
AIRSYS Airport Business Information Systems GmbH is procuring IT services: consulting, software development, Internet and support (CPV 72000000) in Hamburg (DE600). Procedure type: Negotiated with prior publication of a call for competition / competitive with negotiation.
From the notice
Ziel dieser Ausschreibung ist die Beschaffung und Einführung einer modernen, zukunftsfähigen ITSM/ESM-Plattform, die nicht nur die aktuellen Betriebsprozesse ablöst, sondern als strategisches Werkzeug zur Digitalisierung und Automatisierung von Serviceabläufen dient. Das System muss die hohen Anforderungen an Verfügbarkeit und Sicherheit eines internationalen Verkehrsflughafens erfüllen.
Key facts
Each fact is from the official notice, last checked 10 November 2026, 14:30 (UTC+01:00).
- Status
- OpenOfficial notice · checked 10 Nov 2026, 14:30 (UTC+01:00)
- Deadline
- No deadline in the noticeOfficial notice · checked 10 Nov 2026, 14:30 (UTC+01:00)
- Buyer
- AIRSYS Airport Business Information Systems GmbH, Hamburg, DEOfficial notice · checked 10 Nov 2026, 14:30 (UTC+01:00)
- Place of performance
- Hamburg (DE600)Official notice · checked 10 Nov 2026, 14:30 (UTC+01:00)
- Main CPV
- IT services: consulting, software development, Internet and support (CPV 72000000)Official notice · checked 10 Nov 2026, 14:30 (UTC+01:00)
- Procedure
- Negotiated with prior publication of a call for competition / competitive with negotiationOfficial notice · checked 10 Nov 2026, 14:30 (UTC+01:00)
- Lots
- 1Official notice · checked 10 Nov 2026, 14:30 (UTC+01:00)
- First published
- 10 July 2026, 08:00 (UTC+02:00)Official notice · checked 10 Nov 2026, 14:30 (UTC+01:00)
Fact sheet
Lots (1)
Lot LOT-0000: ITSM Tool
Ziel dieser Ausschreibung ist die Beschaffung und Einführung einer modernen, zukunftsfähigen ITSM/ESM-Plattform, die nicht nur die aktuellen Betriebsprozesse ablöst, sondern als strategisches Werkzeug zur Digitalisierung und Automatisierung von Serviceabläufen dient. Das System muss die hohen Anforderungen an Verfügbarkeit und Sicherheit eines internationalen Verkehrsflughafens erfüllen.
Timeline
- 10 July 2026, 08:00 (UTC+02:00): Original notice Notice, version 01 (Contract or concession notice – standard regime). Official notice
Buyer and place
Buyer
Place of performance
- Hamburg (DE600)
Classification
CPV codes
- 72000000: IT services: consulting, software development, Internet and support
NUTS regions
- DE600: Hamburg
Official documents
Links go to the publisher. Inteliwert does not copy the documents.
Questions and answers
Who is the buyer?
AIRSYS Airport Business Information Systems GmbH, Hamburg, DE.
What is being procured (CPV)?
IT services: consulting, software development, Internet and support (CPV 72000000).
Where is the work performed (NUTS)?
Hamburg (DE600).
Is it divided into lots?
No, the notice names a single lot.
Which procedure is used?
Negotiated with prior publication of a call for competition / competitive with negotiation.
How do I submit a bid?
On the official notice or the portal it names. Inteliwert does not submit bids. Official notice
Am I eligible?
Inteliwert does not judge eligibility. The selection criteria are in the official notice. Official notice
More from this buyer
Other published opportunities of this buyer in the indexed notices, open ones first.
-
OpenTender
SOC&SIEM
Last checked 10 Nov 2026, 01:31 (UTC+01:00)Official notice -
AwardedTender
RV Zugangskontrollsystem
Last checked 6 Nov 2026, 16:30 (UTC+01:00)Official notice -
AwardedTender
RV Betrieb & Weiterentwicklung HAM Data
Last checked 10 Nov 2026, 04:30 (UTC+01:00)Official notice
Source
- Publisher
- Bekanntmachungsservice
- Licence
- CC0 1.0
- Last checked
- 10 November 2026, 14:30 (UTC+01:00)
The official notice is authoritative. Inteliwert shows what the notice states and links to it.