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Fortführung der Hotline für den Verbraucherservice Energie

At a glance

Bundesnetzagentur is procuring Call centre (CPV 79512000) in Bonn, Kreisfreie Stadt (DEA22). It has been awarded. Procedure type: Open.

From the notice

Fortführung der Hotline für den Verbraucherservice Energie im Zeitraum 01.01.2027 - 30.06.2028 mit der Option für den Auftraggeber zur Verlängerung um zweimal 1 Jahre

Key facts

Each fact is from the official notice, last checked 26 October 2026, 15:28 (UTC+01:00).

Status
AwardedOfficial notice · checked 26 Oct 2026, 15:28 (UTC+01:00)
Deadline
No deadline in the noticeOfficial notice · checked 26 Oct 2026, 15:28 (UTC+01:00)
Buyer
Bundesnetzagentur, Mainz, DEOfficial notice · checked 26 Oct 2026, 15:28 (UTC+01:00)
Place of performance
Bonn, Kreisfreie Stadt (DEA22)Official notice · checked 26 Oct 2026, 15:28 (UTC+01:00)
Main CPV
Call centre (CPV 79512000)Official notice · checked 26 Oct 2026, 15:28 (UTC+01:00)
Procedure
OpenOfficial notice · checked 26 Oct 2026, 15:28 (UTC+01:00)
Lots
1Official notice · checked 26 Oct 2026, 15:28 (UTC+01:00)
First published
21 October 2026, 06:59 (UTC+02:00)Official notice · checked 26 Oct 2026, 15:28 (UTC+01:00)

Fact sheet

Inteliwert fact sheet: Fortführung der Hotline für den Verbraucherservice Energie — Bundesnetzagentur. A product of Bandpey GmbH.
The key facts of this page as an image (PNG, 1600 × 900), made from the official notice. © Bandpey GmbH; terms of use. Download the fact sheet

Lots (1)

  1. Lot LOT-0000: Fortführung der Hotline für den Verbraucherservice Energie

    Fortführung der Hotline für den Verbraucherservice Energie im Zeitraum 01.01.2027 - 30.06.2028 mit der Option für den Auftraggeber zur Verlängerung um zweimal 1 Jahre

    CPV
    Call centre (CPV 79512000)
    Place
    Bonn, Kreisfreie Stadt (DEA22)

Timeline

  1. 19 October 2026: Award. Winner: gevekom GmbH; Award value: €198,976.10 excl. VAT; Tenders received: 13; Lot LOT-0000.
  2. 21 October 2026, 06:59 (UTC+02:00): Award notice Notice, version 01 (Contract or concession award notice – standard regime). Official notice

Buyer and place

Buyer

Bundesnetzagentur
Mainz, DE

Place of performance

  • Bonn, Kreisfreie Stadt (DEA22)

Other parties in the notice

  • gevekom GmbH (Tenderer), Dresden
  • gevekom GmbH (Winner), Dresden

Classification

CPV codes

  • 79512000: Call centre

NUTS regions

  • DEA22: Bonn, Kreisfreie Stadt

Official documents

No documents found in the indexed notice.

Questions and answers

Who is the buyer?

Bundesnetzagentur, Mainz, DE.

What is being procured (CPV)?

Call centre (CPV 79512000).

Where is the work performed (NUTS)?

Bonn, Kreisfreie Stadt (DEA22).

Is it divided into lots?

No, the notice names a single lot.

Which procedure is used?

Open.

How do I submit a bid?

On the official notice or the portal it names. Inteliwert does not submit bids. Official notice

Am I eligible?

Inteliwert does not judge eligibility. The selection criteria are in the official notice. Official notice

More from this buyer

Other published opportunities of this buyer in the indexed notices, open ones first.

Source

Publisher
Bekanntmachungsservice
Licence
CC0 1.0
Last checked
26 October 2026, 15:28 (UTC+01:00)

The official notice is authoritative. Inteliwert shows what the notice states and links to it.

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