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Einsatz eines Überlauf-Callcenters

At a glance

Stadtreinigung Hamburg AöR is procuring Sludge disposal services (CPV 90513900) in Hamburg (DE600). It has been awarded. Procedure type: Open.

From the notice

Für die Stadtreinigung Hamburg wird ein Überlauf-Callcenter gesucht. Durch den Einsatz eines Überlauf-Callcenters soll die Kundenzufriedenheit gesteigert und die Erreichbarkeit in Spitzenzeiten verbessert werden.

Key facts

Each fact is from the official notice, last checked 11 November 2026, 16:31 (UTC+01:00).

Status
AwardedOfficial notice · checked 11 Nov 2026, 16:31 (UTC+01:00)
Deadline
No deadline in the noticeOfficial notice · checked 11 Nov 2026, 16:31 (UTC+01:00)
Buyer
Stadtreinigung Hamburg AöR, Hamburg, DEOfficial notice · checked 11 Nov 2026, 16:31 (UTC+01:00)
Place of performance
Hamburg (DE600)Official notice · checked 11 Nov 2026, 16:31 (UTC+01:00)
Main CPV
Sludge disposal services (CPV 90513900)Official notice · checked 11 Nov 2026, 16:31 (UTC+01:00)
Procedure
OpenOfficial notice · checked 11 Nov 2026, 16:31 (UTC+01:00)
Lots
1Official notice · checked 11 Nov 2026, 16:31 (UTC+01:00)
First published
15 June 2026, 16:22 (UTC+02:00)Official notice · checked 11 Nov 2026, 16:31 (UTC+01:00)
Last published
3 September 2026, 13:39 (UTC+02:00)Official notice · checked 11 Nov 2026, 16:31 (UTC+01:00)

Fact sheet

Inteliwert fact sheet: Einsatz eines Überlauf-Callcenters — Stadtreinigung Hamburg AöR. A product of Bandpey GmbH.
The key facts of this page as an image (PNG, 1600 × 900), made from the official notice. © Bandpey GmbH; terms of use. Download the fact sheet

Lots (1)

  1. Lot LOT-0000: Einsatz eines Überlauf-Callcenters

    Für die Stadtreinigung Hamburg wird ein Überlauf-Callcenter gesucht. Durch den Einsatz eines Überlauf-Callcenters soll die Kundenzufriedenheit gesteigert und die Erreichbarkeit in Spitzenzeiten verbessert werden.

    CPV
    Sludge disposal services (CPV 90513900)
    Place
    Hamburg (DE600)

Timeline

  1. 15 June 2026, 16:22 (UTC+02:00): Original notice Notice, version 01 (Contract or concession notice – standard regime). Official notice
  2. 21 August 2026: Award. Winner: hey contact heroes GmbH; Award value: €27,387 excl. VAT; Tenders received: 5; Lot LOT-0000.
  3. 3 September 2026, 13:39 (UTC+02:00): Award notice Notice, version 01 (Contract or concession award notice – standard regime). Official notice

Buyer and place

Buyer

Stadtreinigung Hamburg AöR
Hamburg, DE

Place of performance

  • Hamburg (DE600)

Other parties in the notice

  • hey contact heroes GmbH (Tenderer), Hamburg
  • hey contact heroes GmbH (Winner), Hamburg

Classification

CPV codes

  • 90513900: Sludge disposal services

NUTS regions

  • DE600: Hamburg

Official documents

Links go to the publisher. Inteliwert does not copy the documents.

Questions and answers

Who is the buyer?

Stadtreinigung Hamburg AöR, Hamburg, DE.

What is being procured (CPV)?

Sludge disposal services (CPV 90513900).

Where is the work performed (NUTS)?

Hamburg (DE600).

Is it divided into lots?

No, the notice names a single lot.

Which procedure is used?

Open.

How do I submit a bid?

On the official notice or the portal it names. Inteliwert does not submit bids. Official notice

Am I eligible?

Inteliwert does not judge eligibility. The selection criteria are in the official notice. Official notice

More from this buyer

Other published opportunities of this buyer in the indexed notices, open ones first.

Source

Publisher
Bekanntmachungsservice
Licence
CC0 1.0
Last checked
11 November 2026, 16:31 (UTC+01:00)

The official notice is authoritative. Inteliwert shows what the notice states and links to it.

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