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Unterstützung IT-Helpdesk Servicecenter

At a glance

DRV Bund Einkaufsmanagement is procuring IT services: consulting, software development, Internet and support (CPV 72000000) in Berlin (DE300). It has been awarded. Procedure type: Open.

From the notice

Externe IT-Unterstützung Help-Desk Servicecenter

Key facts

Each fact is from the official notice, last checked 8 November 2026, 15:30 (UTC+01:00).

Status
AwardedOfficial notice · checked 8 Nov 2026, 15:30 (UTC+01:00)
Deadline
No deadline in the noticeOfficial notice · checked 8 Nov 2026, 15:30 (UTC+01:00)
Buyer
DRV Bund Einkaufsmanagement, Berlin, DEOfficial notice · checked 8 Nov 2026, 15:30 (UTC+01:00)
Place of performance
Berlin (DE300)Official notice · checked 8 Nov 2026, 15:30 (UTC+01:00)
Main CPV
IT services: consulting, software development, Internet and support (CPV 72000000)Official notice · checked 8 Nov 2026, 15:30 (UTC+01:00)
Procedure
OpenOfficial notice · checked 8 Nov 2026, 15:30 (UTC+01:00)
Lots
1Official notice · checked 8 Nov 2026, 15:30 (UTC+01:00)
First published
25 August 2026, 14:07 (UTC+02:00)Official notice · checked 8 Nov 2026, 15:30 (UTC+01:00)

Fact sheet

Inteliwert fact sheet: Unterstützung IT-Helpdesk Servicecenter — DRV Bund Einkaufsmanagement. A product of Bandpey GmbH.
The key facts of this page as an image (PNG, 1600 × 900), made from the official notice. © Bandpey GmbH; terms of use. Download the fact sheet

Lots (1)

  1. Lot LOT-0000: Unterstützung IT-Helpdesk Servicecenter

    Die Deutsche Rentenversicherung Bund beabsichtigt den Abschluss eines EVB-IT- Dienstvertrages für externe IT-Dienstleisterunterstützung für das Servicecenter des gemeinsamen Rechenzentrums (Service Desk-Agent) Geplanter Leistungszeitraum: Vertragsbeginn: 09/2026 Vertragsende: 08/2030

    CPV
    IT services: consulting, software development, Internet and support (CPV 72000000)
    Place
    Berlin (DE300)

Timeline

  1. 25 August 2026: Award. Winner: itec systems AG; Tenders received: 9; Lot LOT-0000.
  2. 25 August 2026, 14:07 (UTC+02:00): Award notice Notice, version 01 (Contract or concession award notice – standard regime). Official notice

Buyer and place

Buyer

DRV Bund Einkaufsmanagement
Berlin, DE

Place of performance

  • Berlin (DE300)

Other parties in the notice

  • itec systems AG (Tenderer), Düsseldorf
  • itec systems AG (Winner), Düsseldorf

Classification

CPV codes

  • 72000000: IT services: consulting, software development, Internet and support

NUTS regions

  • DE300: Berlin

Topics

Topics are Inteliwert’s own classification, assigned automatically for counting markets. They are not a statement by the publisher; the quote shows the passage each one rests on.

  • IT operations Assigned by rules
    Helpdesk

Official documents

No documents found in the indexed notice.

Questions and answers

Who is the buyer?

DRV Bund Einkaufsmanagement, Berlin, DE.

What is being procured (CPV)?

IT services: consulting, software development, Internet and support (CPV 72000000).

Where is the work performed (NUTS)?

Berlin (DE300).

Is it divided into lots?

No, the notice names a single lot.

Which procedure is used?

Open.

How do I submit a bid?

On the official notice or the portal it names. Inteliwert does not submit bids. Official notice

Am I eligible?

Inteliwert does not judge eligibility. The selection criteria are in the official notice. Official notice

More from this buyer

Other published opportunities of this buyer in the indexed notices, open ones first.

Source

Publisher
Bekanntmachungsservice
Licence
CC0 1.0
Last checked
8 November 2026, 15:30 (UTC+01:00)

The official notice is authoritative. Inteliwert shows what the notice states and links to it.

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