10048442_Microsoft_Unified_Support_Leistungen
At a glance
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is procuring Software support services (CPV 72261000) in Main-Taunus-Kreis (DE71A). Procedure type: Negotiated with prior publication of a call for competition / competitive with negotiation.
From the notice
Die Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH ist ein weltweit tätiger Dienstleister der internationalen Zusammenarbeit für nachhaltige Entwicklung. Der Bereich DIGITS (Digitale Transformation und IT Solutions) unterstützt die Bereiche und Stabsstellen der GIZ dabei, ihre Abläufe und die zentralen organisationsübergreifenden Geschäftsprozesse durch moderne Informations- und Kommunikationstechnologien wirksam und wirtschaftlich zu gestalten. Die GIZ nutzt Microsoft-365- und Microsoft-Azure-Clouddienste sowie hybride und lokale Microsoft-Komponenten als Bestandteil ihrer zentralen IT-Services. Zur Unterstützung der Verfügbarkeit, Stabilität und kontinuierlichen Betriebsbereitschaft dieser Systeme sollen Leistungen des Microsoft Unified Enterprise Support beschafft werden.
Key facts
Each fact is from the official notice, last checked 4 November 2026, 12:10 (UTC+01:00).
- Status
- OpenOfficial notice · checked 4 Nov 2026, 12:10 (UTC+01:00)
- Deadline
- No deadline in the noticeOfficial notice · checked 4 Nov 2026, 12:10 (UTC+01:00)
- Buyer
- Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, Eschborn, DEOfficial notice · checked 4 Nov 2026, 12:10 (UTC+01:00)
- Place of performance
- Main-Taunus-Kreis (DE71A)Official notice · checked 4 Nov 2026, 12:10 (UTC+01:00)
- Main CPV
- Software support services (CPV 72261000)Official notice · checked 4 Nov 2026, 12:10 (UTC+01:00)
- Procedure
- Negotiated with prior publication of a call for competition / competitive with negotiationOfficial notice · checked 4 Nov 2026, 12:10 (UTC+01:00)
- Lots
- 1Official notice · checked 4 Nov 2026, 12:10 (UTC+01:00)
- First published
- 15 October 2026, 16:14 (UTC+02:00)Official notice · checked 4 Nov 2026, 12:10 (UTC+01:00)
- Last published
- 2 November 2026, 13:55 (UTC+01:00)Official notice · checked 4 Nov 2026, 12:10 (UTC+01:00)
Fact sheet
Lots (1)
Lot LOT-0001: 10048442_Microsoft_Unified_Support_Leistungen
Gegenstand der Ausschreibung sind Leistungen des Microsoft Unified Enterprise Support. Der geschuldete Leistungsumfang gliedert sich in folgende Leistungsblöcke: Leistungsblock A - Foundational Services Leistungsblock B - Enhanced Solutions: Enhanced Designated Engineering (EDE) Maßgeblich ist die als Anhang 1 zur Leistungsbeschreibung beigefügte "Unified Enterprise Support Services Description (USSD)", deutsche Fassung (Stand: November 2025). Die USSD gilt ergänzend für die nähere Ausgestaltung der o.g. Leistungsblöcke, insbesondere hinsichtlich Service Levels, Schweregraden, Reaktionszeiten und Leistungsbedingungen. Die AN stellt sicher, dass die Leistungserbringung unter Nutzung der originären Microsoft-Support- und Eskalationsstrukturen erfolgt.
Timeline
- 15 October 2026, 16:14 (UTC+02:00): Original notice Notice, version 01 (Contract or concession notice – standard regime). Official notice
- 23 October 2026, 16:24 (UTC+02:00): Change Notice, version 01 (Contract or concession notice – standard regime). Official notice
- 2 November 2026, 13:55 (UTC+01:00): Change Notice, version 01 (Contract or concession notice – standard regime). Official notice
- 2 November 2026, 13:55 (UTC+01:00): Change Notice, version 01 (Contract or concession notice – standard regime). Official notice
Buyer and place
Buyer
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Eschborn, DE
Place of performance
- Main-Taunus-Kreis (DE71A)
Classification
CPV codes
- 72261000: Software support services
NUTS regions
- DE71A: Main-Taunus-Kreis
Official documents
Links go to the publisher. Inteliwert does not copy the documents.
Questions and answers
Who is the buyer?
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, Eschborn, DE.
What is being procured (CPV)?
Software support services (CPV 72261000).
Where is the work performed (NUTS)?
Main-Taunus-Kreis (DE71A).
Is it divided into lots?
No, the notice names a single lot.
Which procedure is used?
Negotiated with prior publication of a call for competition / competitive with negotiation.
How do I submit a bid?
On the official notice or the portal it names. Inteliwert does not submit bids. Official notice
Am I eligible?
Inteliwert does not judge eligibility. The selection criteria are in the official notice. Official notice
Companies that might fit
Possible match based on public information
Companies Inteliwert knows from its sources, not the whole market. Inteliwert does not judge eligibility, fit or chances.
Netorium AG
WiesbadenSME (from the award notice)New to public tendersGuideCom AG
MünsterSME (from the award notice)New to public tendersIllumina GmbH
BerlinSME (from the award notice)New to public tenders- SME (from the award notice)New to public tenders
- SME (from the award notice)New to public tenders
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Source
- Publisher
- Bekanntmachungsservice
- Licence
- CC0 1.0
- Last checked
- 4 November 2026, 12:10 (UTC+01:00)
The official notice is authoritative. Inteliwert shows what the notice states and links to it.