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Beschaffung eines IT Service Management Systems (ITSM)

At a glance

Charité Universitätsmedizin Berlin is procuring Software supply services (CPV 72268000) in Berlin (DE300). Procedure type: Negotiated with prior publication of a call for competition / competitive with negotiation.

From the notice

Die Charité - Universitätsmedizin Berlin, Charitéplatz 1, 10117 Berlin, beabsichtigt, die Beschaffung und Einführung einer modernen, standardnahen und zukunftssicheren ITSM-/ESM-Plattform als Nachfolgelösung für die bestehende ITSM-Landschaft. Die neue Plattform soll die Digitalisierung der Serviceprozesse der Charité nachhaltig unterstützen, einen hohen Automatisierungsgrad ermöglichen sowie die Grundlage für eine langfristig skalierbare und integrierte Serviceorganisation schaffen. Es bestehen gesonderte Anforderungen nach dem Berliner Ausschreibungs- und Vergabegesetz (BerlAVG), siehe Vergabeunterlagen. Nähere Informationen können den auf der Vergabeplattform der Charité (https://vergabeplattform.charite.de) zur Verfügung gestellten Unterlagen entnommen werden.

Key facts

Each fact is from the official notice, last checked 9 November 2026, 23:31 (UTC+01:00).

Status
OpenOfficial notice · checked 9 Nov 2026, 23:31 (UTC+01:00)
Deadline
No deadline in the noticeOfficial notice · checked 9 Nov 2026, 23:31 (UTC+01:00)
Buyer
Charité Universitätsmedizin Berlin, Berlin, DEOfficial notice · checked 9 Nov 2026, 23:31 (UTC+01:00)
Place of performance
Berlin (DE300)Official notice · checked 9 Nov 2026, 23:31 (UTC+01:00)
Main CPV
Software supply services (CPV 72268000)Official notice · checked 9 Nov 2026, 23:31 (UTC+01:00)
Procedure
Negotiated with prior publication of a call for competition / competitive with negotiationOfficial notice · checked 9 Nov 2026, 23:31 (UTC+01:00)
Lots
1Official notice · checked 9 Nov 2026, 23:31 (UTC+01:00)
First published
24 July 2026, 14:48 (UTC+02:00)Official notice · checked 9 Nov 2026, 23:31 (UTC+01:00)

Fact sheet

Inteliwert fact sheet: Beschaffung eines IT Service Management Systems (ITSM) — Charité Universitätsmedizin Berlin. A product of Bandpey GmbH.
The key facts of this page as an image (PNG, 1600 × 900), made from the official notice. © Bandpey GmbH; terms of use. Download the fact sheet

Lots (1)

  1. Lot LOT-0001: Beschaffung eines IT Service Management Systems (ITSM)

    Die Charité - Universitätsmedizin Berlin, Charitéplatz 1, 10117 Berlin, beabsichtigt, die Beschaffung und Einführung einer modernen, standardnahen und zukunftssicheren ITSM-/ESM-Plattform als Nachfolgelösung für die bestehende ITSM-Landschaft. Die neue Plattform soll die Digitalisierung der Serviceprozesse der Charité nachhaltig unterstützen, einen hohen Automatisierungsgrad ermöglichen sowie die Grundlage für eine langfristig skalierbare und integrierte Serviceorganisation schaffen. Es bestehen gesonderte Anforderungen nach dem Berliner Ausschreibungs- und Vergabegesetz (BerlAVG), siehe Vergabeunterlagen. Nähere Informationen können den auf der Vergabeplattform der Charité (https://vergabeplattform.charite.de) zur Verfügung gestellten Unterlagen entnommen werden.

    CPV
    Software supply services (CPV 72268000), Industry specific software package (CPV 48100000)
    Place
    Berlin (DE300)

Timeline

  1. 24 July 2026, 14:48 (UTC+02:00): Original notice Notice, version 01 (Contract or concession notice – standard regime). Official notice

Buyer and place

Buyer

Charité Universitätsmedizin Berlin
Berlin, DE

Place of performance

  • Berlin (DE300)

Classification

CPV codes

  • 72268000: Software supply services
  • 48100000: Industry specific software package

NUTS regions

  • DE300: Berlin

Official documents

Links go to the publisher. Inteliwert does not copy the documents.

Questions and answers

Who is the buyer?

Charité Universitätsmedizin Berlin, Berlin, DE.

What is being procured (CPV)?

Software supply services (CPV 72268000) and Industry specific software package (CPV 48100000).

Where is the work performed (NUTS)?

Berlin (DE300).

Is it divided into lots?

No, the notice names a single lot.

Which procedure is used?

Negotiated with prior publication of a call for competition / competitive with negotiation.

How do I submit a bid?

On the official notice or the portal it names. Inteliwert does not submit bids. Official notice

Am I eligible?

Inteliwert does not judge eligibility. The selection criteria are in the official notice. Official notice

Companies that might fit

Possible match based on public information

Companies Inteliwert knows from its sources, not the whole market. Inteliwert does not judge eligibility, fit or chances.

  • Beta Systems DCI Software AG

    Berlin
    SME (from the award notice)New to public tenders
    • Won a contract in CPV group 722 (2026-10-06) Evidence · checked 10 Nov 2026
    • Seat in the same district as the place of performance Evidence · checked 10 Nov 2026

  • Syrcon GmbH

    Berlin
    SME (from the award notice)New to public tenders
    • Won a contract in CPV group 722 (2026-09-22) Evidence · checked 10 Nov 2026
    • Seat in the same district as the place of performance Evidence · checked 10 Nov 2026

  • GuideCom AG

    Münster
    SME (from the award notice)
    • Won a contract in CPV group 722 (2026-10-20) Evidence · checked 10 Nov 2026
    • Seat in the same country as the place of performance Evidence · checked 10 Nov 2026

  • Terrera AG

    Grünwald
    SME (from the award notice)
    • Won a contract in CPV group 722 (2026-07-14) Evidence · checked 10 Nov 2026
    • Seat in the same country as the place of performance Evidence · checked 10 Nov 2026

  • Sopra Steria SE

    Hamburg
    SME (from the award notice)
    • Won a contract in CPV group 722 (2026-09-18) Evidence · checked 10 Nov 2026
    • Seat in the same country as the place of performance Evidence · checked 10 Nov 2026

More from this buyer

Other published opportunities of this buyer in the indexed notices, open ones first.

Source

Publisher
Bekanntmachungsservice
Licence
CC0 1.0
Last checked
9 November 2026, 23:31 (UTC+01:00)

The official notice is authoritative. Inteliwert shows what the notice states and links to it.

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