OpenTender 16 Nov 2026, 10:00 (UTC+01:00)

ITDZ Berlin: Unterstützung Service Center

At a glance

IT-Dienstleistungszentrum Berlin (AöR) is procuring Call centre (CPV 79512000) in Berlin (DE300). The notice gives 16 November 2026, 10:00 (UTC+01:00) as the deadline and states an estimated value of €5,715,000 excl. VAT. Procedure type: Open.

From the notice

Rahmenvertrag für das Service Center des ITDZ Berlin. Vermittlung und Auskunft, Terminbuchungen und Abdeckung von Peak- und Randzeiten.

Key facts

Each fact is from the official notice, last checked 27 October 2026, 06:30 (UTC+01:00).

Status
OpenOfficial notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
Deadline
(in 10 days)Official notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
Published value
€5,715,000 excl. VATOfficial notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
Buyer
IT-Dienstleistungszentrum Berlin (AöR), Berlin, DEOfficial notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
Place of performance
Berlin (DE300)Official notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
Main CPV
Call centre (CPV 79512000)Official notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
Procedure
OpenOfficial notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
Lots
1Official notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
First published
12 October 2026, 16:26 (UTC+02:00)Official notice · checked 27 Oct 2026, 06:30 (UTC+01:00)

Fact sheet

Inteliwert fact sheet: ITDZ Berlin: Unterstützung Service Center — IT-Dienstleistungszentrum Berlin (AöR), deadline 16 November 2026, 10:00 (UTC+01:00). A product of Bandpey GmbH.
The key facts of this page as an image (PNG, 1600 × 900), made from the official notice. © Bandpey GmbH; terms of use. Download the fact sheet

Lots (1)

  1. Lot LOT-0000: ITDZ Berlin: Unterstützung Service Center

    Rahmenvertrag für das Service Center des ITDZ Berlin. Vermittlung und Auskunft, Terminbuchungen und Abdeckung von Peak- und Randzeiten.

    CPV
    Call centre (CPV 79512000)
    Place
    Berlin (DE300)
    Published value
    €5,715,000 excl. VAT
    Deadline

Timeline

  1. 12 October 2026, 16:26 (UTC+02:00): Original notice Notice, version 01 (Contract or concession notice – standard regime). Official notice

Buyer and place

Buyer

IT-Dienstleistungszentrum Berlin (AöR)
Berlin, DE

Place of performance

  • Berlin (DE300)

Classification

CPV codes

  • 79512000: Call centre

NUTS regions

  • DE300: Berlin

Official documents

Links go to the publisher. Inteliwert does not copy the documents.

Questions and answers

When is the deadline?

The official notice gives 16 November 2026, 10:00 (UTC+01:00) as the deadline.

Who is the buyer?

IT-Dienstleistungszentrum Berlin (AöR), Berlin, DE.

What is being procured (CPV)?

Call centre (CPV 79512000).

Where is the work performed (NUTS)?

Berlin (DE300).

What is the estimated value?

The notice states an estimated value of €5,715,000 excl. VAT.

Is it divided into lots?

No, the notice names a single lot.

Which procedure is used?

Open.

How do I submit a bid?

On the official notice or the portal it names. Inteliwert does not submit bids. Official notice

Am I eligible?

Inteliwert does not judge eligibility. The selection criteria are in the official notice. Official notice

Companies that might fit

Possible match based on public information

Companies Inteliwert knows from its sources, not the whole market. Inteliwert does not judge eligibility, fit or chances.

  • SME (from the award notice)New to public tenders
    • Won a contract in CPV group 799 (2026-10-30) Evidence · checked 3 Nov 2026
    • Seat in the same district as the place of performance Evidence · checked 3 Nov 2026
  • SME (from the award notice)New to public tenders
    • Won a contract in CPV group 793 (2026-10-26) Evidence · checked 3 Nov 2026
    • Seat in the same district as the place of performance Evidence · checked 3 Nov 2026
  • SME (from the award notice)New to public tenders
    • Won a contract in CPV group 795 (2026-10-26) Evidence · checked 3 Nov 2026
    • Seat in the same country as the place of performance Evidence · checked 3 Nov 2026
  • SME (from the award notice)New to public tenders
    • Won a contract in CPV group 799 (2026-08-21) Evidence · checked 3 Nov 2026
    • Seat in the same district as the place of performance Evidence · checked 3 Nov 2026
  • SME (from the award notice)New to public tenders
    • Won a contract in CPV group 797 (2026-09-18) Evidence · checked 3 Nov 2026
    • Seat in the same country as the place of performance Evidence · checked 3 Nov 2026

More from this buyer

Other published opportunities of this buyer in the indexed notices, open ones first.

  • OpenTender

    ITDZ Berlin: Instandhaltung Klimatechnik

    Buyer
    IT-Dienstleistungszentrum Berlin (AöR)
    Place
    DE300 (Berlin)
    Deadline
    Published value
    €4,651,628 excl. VAT
    CPV
    50000000, 50700000, 50730000, 50800000
    Last checked 27 Oct 2026, 00:30 (UTC+01:00)Official notice
  • OpenTender

    ITDZ Berlin: Zutrittskontrollsystem

    Buyer
    IT-Dienstleistungszentrum Berlin (AöR)
    Place
    DE300 (Berlin)
    Deadline
    Published value
    €442,600 excl. VAT
    CPV
    35113300, 72250000
    Last checked 27 Oct 2026, 04:30 (UTC+01:00)Official notice
  • ClosedTender

    ITDZ Berlin: BeLa MSN 2026

    Buyer
    IT-Dienstleistungszentrum Berlin (AöR)
    Place
    DE300 (Berlin)
    Deadline
    Deadline passed
    Published value
    €19,738,300 excl. VAT
    CPV
    32424000
    Last checked 26 Oct 2026, 15:35 (UTC+01:00)Official notice
  • AwardedTender

    ITDZ Berlin: Drucksystem

    Buyer
    IT-Dienstleistungszentrum Berlin (AöR)
    Place
    DE300 (Berlin)
    Deadline
    No deadline in the notice
    Published value
    €3,480,000 excl. VAT
    CPV
    42991200
    Last checked 27 Oct 2026, 04:30 (UTC+01:00)Official notice

Source

Publisher
Bekanntmachungsservice
Licence
CC0 1.0
Last checked
27 October 2026, 06:30 (UTC+01:00)

The official notice is authoritative. Inteliwert shows what the notice states and links to it.

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