ITDZ Berlin: Unterstützung Service Center
At a glance
IT-Dienstleistungszentrum Berlin (AöR) is procuring Call centre (CPV 79512000) in Berlin (DE300). The notice gives 16 November 2026, 10:00 (UTC+01:00) as the deadline and states an estimated value of €5,715,000 excl. VAT. Procedure type: Open.
From the notice
Rahmenvertrag für das Service Center des ITDZ Berlin. Vermittlung und Auskunft, Terminbuchungen und Abdeckung von Peak- und Randzeiten.
Key facts
Each fact is from the official notice, last checked 27 October 2026, 06:30 (UTC+01:00).
- Status
- OpenOfficial notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
- Deadline
- (in 10 days)Official notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
- Published value
- €5,715,000 excl. VATOfficial notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
- Buyer
- IT-Dienstleistungszentrum Berlin (AöR), Berlin, DEOfficial notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
- Place of performance
- Berlin (DE300)Official notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
- Main CPV
- Call centre (CPV 79512000)Official notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
- Procedure
- OpenOfficial notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
- Lots
- 1Official notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
- First published
- 12 October 2026, 16:26 (UTC+02:00)Official notice · checked 27 Oct 2026, 06:30 (UTC+01:00)
Fact sheet

Lots (1)
Lot LOT-0000: ITDZ Berlin: Unterstützung Service Center
Rahmenvertrag für das Service Center des ITDZ Berlin. Vermittlung und Auskunft, Terminbuchungen und Abdeckung von Peak- und Randzeiten.
Timeline
- 12 October 2026, 16:26 (UTC+02:00): Original notice Notice, version 01 (Contract or concession notice – standard regime). Official notice
Buyer and place
Buyer
IT-Dienstleistungszentrum Berlin (AöR)
Berlin, DE
Place of performance
- Berlin (DE300)
Classification
CPV codes
- 79512000: Call centre
NUTS regions
- DE300: Berlin
Official documents
Links go to the publisher. Inteliwert does not copy the documents.
Questions and answers
When is the deadline?
The official notice gives 16 November 2026, 10:00 (UTC+01:00) as the deadline.
Who is the buyer?
IT-Dienstleistungszentrum Berlin (AöR), Berlin, DE.
What is being procured (CPV)?
Call centre (CPV 79512000).
Where is the work performed (NUTS)?
Berlin (DE300).
What is the estimated value?
The notice states an estimated value of €5,715,000 excl. VAT.
Is it divided into lots?
No, the notice names a single lot.
Which procedure is used?
Open.
How do I submit a bid?
On the official notice or the portal it names. Inteliwert does not submit bids. Official notice
Am I eligible?
Inteliwert does not judge eligibility. The selection criteria are in the official notice. Official notice
Companies that might fit
Possible match based on public information
Companies Inteliwert knows from its sources, not the whole market. Inteliwert does not judge eligibility, fit or chances.
- SME (from the award notice)New to public tenders
eye square GmbH
BerlinSME (from the award notice)New to public tendersMedienagentur mct GmbH
DortmundSME (from the award notice)New to public tenders- SME (from the award notice)New to public tenders
W.I.S. Sicherheit + Service West GmbH & Co. KG
Frankfurt am MainSME (from the award notice)New to public tenders
More from this buyer
Other published opportunities of this buyer in the indexed notices, open ones first.
-
OpenTender
ITDZ Berlin: Instandhaltung Klimatechnik
Last checked 27 Oct 2026, 00:30 (UTC+01:00)Official notice -
OpenTender
ITDZ Berlin: Zutrittskontrollsystem
Last checked 27 Oct 2026, 04:30 (UTC+01:00)Official notice -
ClosedTender
ITDZ Berlin: BeLa MSN 2026
Last checked 26 Oct 2026, 15:35 (UTC+01:00)Official notice -
AwardedTender
ITDZ Berlin: Drucksystem
Last checked 27 Oct 2026, 04:30 (UTC+01:00)Official notice
Source
- Publisher
- Bekanntmachungsservice
- Licence
- CC0 1.0
- Last checked
- 27 October 2026, 06:30 (UTC+01:00)
The official notice is authoritative. Inteliwert shows what the notice states and links to it.