OpenTender

Kooperationspartner für das Forderungsmanagement der Stadtwerke Heidelberg GmbH

At a glance

Stadtwerke Heidelberg GmbH is procuring Energy-management services (CPV 71314200). Procedure type: Negotiated with prior publication of a call for competition / competitive with negotiation.

From the notice

Zur Unterstützung unseres Forderungsmanagements bei der Entgegennahme und Bearbeitung der eingehenden Kundenanrufe (Privat- und Geschäftskunden-Inbound), bei temporärer Unterstützung der Schriftbearbeitung, sowie bei der Mahntelefonie (Outbound) suchen wir einen externen Kooperationspartner.

Key facts

Each fact is from the official notice, last checked 7 November 2026, 20:30 (UTC+01:00).

Status
OpenOfficial notice · checked 7 Nov 2026, 20:30 (UTC+01:00)
Deadline
No deadline in the noticeOfficial notice · checked 7 Nov 2026, 20:30 (UTC+01:00)
Buyer
Stadtwerke Heidelberg GmbH, Heidelberg, DEOfficial notice · checked 7 Nov 2026, 20:30 (UTC+01:00)
Main CPV
Energy-management services (CPV 71314200)Official notice · checked 7 Nov 2026, 20:30 (UTC+01:00)
Procedure
Negotiated with prior publication of a call for competition / competitive with negotiationOfficial notice · checked 7 Nov 2026, 20:30 (UTC+01:00)
Lots
1Official notice · checked 7 Nov 2026, 20:30 (UTC+01:00)
First published
9 September 2026, 15:01 (UTC+02:00)Official notice · checked 7 Nov 2026, 20:30 (UTC+01:00)

Fact sheet

Inteliwert fact sheet: Kooperationspartner für das Forderungsmanagement der Stadtwerke Heidelberg GmbH — Stadtwerke Heidelberg GmbH. A product of Bandpey GmbH.
The key facts of this page as an image (PNG, 1600 × 900), made from the official notice. © Bandpey GmbH; terms of use. Download the fact sheet

Lots (1)

  1. Lot LOT-0001: Kooperationspartner für das Forderungsmanagement der Stadtwerke Heidelberg GmbH

    Gemäß Dokument 1.0 - Maßnahmen- und Verfahrensbeschreibung sowie den Vergabeunterlagen. Zur Unterstützung unseres Forderungsmanagements bei der Entgegennahme und Bearbeitung der eingehenden Kundenanrufe (Privat- und Geschäftskunden-Inbound), bei temporärer Unterstützung der Schriftbearbeitung, sowie bei der Mahntelefonie (Outbound) suchen wir einen externen Kooperationspartner.

    CPV
    Energy-management services (CPV 71314200), Call centre (CPV 79512000)

Timeline

  1. 9 September 2026, 15:01 (UTC+02:00): Original notice Notice, version 01 (Contract or concession notice – standard regime). Official notice

Buyer and place

Buyer

Stadtwerke Heidelberg GmbH
Heidelberg, DE

Classification

CPV codes

  • 71314200: Energy-management services
  • 79512000: Call centre

Official documents

Links go to the publisher. Inteliwert does not copy the documents.

Questions and answers

Who is the buyer?

Stadtwerke Heidelberg GmbH, Heidelberg, DE.

What is being procured (CPV)?

Energy-management services (CPV 71314200) and Call centre (CPV 79512000).

Is it divided into lots?

No, the notice names a single lot.

Which procedure is used?

Negotiated with prior publication of a call for competition / competitive with negotiation.

How do I submit a bid?

On the official notice or the portal it names. Inteliwert does not submit bids. Official notice

Am I eligible?

Inteliwert does not judge eligibility. The selection criteria are in the official notice. Official notice

Companies that might fit

Possible match based on public information

Companies Inteliwert knows from its sources, not the whole market. Inteliwert does not judge eligibility, fit or chances.

  • SME (from the award notice)
    • Won a contract in CPV group 713 (2026-09-09) Evidence · checked 7 Nov 2026
    • The buyer calls this tender suitable for SMEs, and the company is an SME Evidence · checked 7 Nov 2026
  • SME (from the award notice)
    • Won a contract in CPV group 713 (2026-10-13) Evidence · checked 7 Nov 2026
    • The buyer calls this tender suitable for SMEs, and the company is an SME Evidence · checked 7 Nov 2026
  • Sakosta GmbH

    Nürnberg
    SME (from the award notice)
    • Won a contract in CPV group 713 (2026-11-02) Evidence · checked 7 Nov 2026
    • The buyer calls this tender suitable for SMEs, and the company is an SME Evidence · checked 7 Nov 2026
  • SME (from the award notice)New to public tenders
    • Won a contract in CPV group 713 (2026-10-26) Evidence · checked 7 Nov 2026
    • The buyer calls this tender suitable for SMEs, and the company is an SME Evidence · checked 7 Nov 2026
  • SME (from the award notice)New to public tenders
    • Won a contract in CPV group 713 (2026-10-26) Evidence · checked 7 Nov 2026
    • The buyer calls this tender suitable for SMEs, and the company is an SME Evidence · checked 7 Nov 2026

More from this buyer

Other published opportunities of this buyer in the indexed notices, open ones first.

Source

Publisher
Bekanntmachungsservice
Licence
CC0 1.0
Last checked
7 November 2026, 20:30 (UTC+01:00)

The official notice is authoritative. Inteliwert shows what the notice states and links to it.

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