The deadline in the notice has passed. The page stays for reference.
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IT-Hotline (First-Level-Support)
At a glance
Deutscher Bundestag - Vergabereferat is procuring IT services: consulting, software development, Internet and support (CPV 72000000). The notice gives 4 November 2026, 12:00 (UTC+01:00) as the deadline. Procedure type: Open.
From the notice
Betrieb einer qualifizierten IT-Hotline für die Anwenderinnen und Anwender des Deutschen Bundestages (First-Level-Support)
Key facts
Each fact is from the official notice, last checked 4 November 2026, 16:10 (UTC+01:00).
- Status
- OpenOfficial notice · checked 4 Nov 2026, 16:10 (UTC+01:00)
- Deadline
- Deadline passed (2 days ago)Official notice · checked 4 Nov 2026, 16:10 (UTC+01:00)
- Buyer
- Deutscher Bundestag - Vergabereferat, Berlin, DEOfficial notice · checked 4 Nov 2026, 16:10 (UTC+01:00)
- Main CPV
- IT services: consulting, software development, Internet and support (CPV 72000000)Official notice · checked 4 Nov 2026, 16:10 (UTC+01:00)
- Procedure
- OpenOfficial notice · checked 4 Nov 2026, 16:10 (UTC+01:00)
- Lots
- 1Official notice · checked 4 Nov 2026, 16:10 (UTC+01:00)
- First published
- 27 October 2026, 10:49 (UTC+01:00)Official notice · checked 4 Nov 2026, 16:10 (UTC+01:00)
Fact sheet

Lots (1)
Lot LOT-0000: IT-Hotline (First-Level-Support)
Vertragsgegenstand sind: - IT-Projektleitung, - Betrieb einer qualifizierten IT-Hotline - bestehend aus Front- und Backoffice - als First-Level-Support für die Mitglieder des Deutschen Bundestages und ihre Mitarbeiter sowie die Beschäftigten der Verwaltung und teilweise die Beschäftigten der Fraktionen des Deutschen Bundestages (circa 10.000 IT-Arbeitsplätze) sowie - informationstechnische Unterstützung im Rahmen des First-Level-Supports.
Timeline
- 27 October 2026, 10:49 (UTC+01:00): Original notice Notice, version 01 (Contract or concession notice – standard regime). Official notice
- 27 October 2026, 10:49 (UTC+01:00): Change Notice, version 01 (Contract or concession notice – standard regime). Official notice
Buyer and place
Buyer
Deutscher Bundestag - Vergabereferat
Berlin, DE
Classification
CPV codes
- 72000000: IT services: consulting, software development, Internet and support
Official documents
Links go to the publisher. Inteliwert does not copy the documents.
Questions and answers
When is the deadline?
The official notice gives 4 November 2026, 12:00 (UTC+01:00) as the deadline.
Who is the buyer?
Deutscher Bundestag - Vergabereferat, Berlin, DE.
What is being procured (CPV)?
IT services: consulting, software development, Internet and support (CPV 72000000).
Is it divided into lots?
No, the notice names a single lot.
Which procedure is used?
Open.
How do I submit a bid?
On the official notice or the portal it names. Inteliwert does not submit bids. Official notice
Am I eligible?
Inteliwert does not judge eligibility. The selection criteria are in the official notice. Official notice
Companies that might fit
Possible match based on public information
Companies Inteliwert knows from its sources, not the whole market. Inteliwert does not judge eligibility, fit or chances.
ENERGY4U GmbH
KarlsruheSME (from the award notice)- SME (from the award notice)
Consileon Business Consultancy GmbH
KarlsruheSME (from the award notice)New to public tendersSKOPOS NOVA GmbH
HürthSME (from the award notice)New to public tendersviridicon AG
NeuhofSME (from the award notice)New to public tenders
More from this buyer
Other published opportunities of this buyer in the indexed notices, open ones first.
-
AwardedTender
Vermietung und Betrieb eines Promotionsfahrzeuges für die Öffentlichkeitsarbeit des Deutschen Bundestages einschließl. der Vorbereitung der örtlichen Einsätze und Bereitstellung von Assistenzpersonal
Last checked 4 Nov 2026, 14:10 (UTC+01:00)Official notice
Source
- Publisher
- Bekanntmachungsservice
- Licence
- CC0 1.0
- Last checked
- 4 November 2026, 16:10 (UTC+01:00)
The official notice is authoritative. Inteliwert shows what the notice states and links to it.